Important Store policies to note

General Store Policies

California Balloons By Roxy does not inflate outside products with Helium or Air

In order for California Balloons By Roxy the store, to inflate balloons with helium balloons must be purchased at our physical storefront location. This means, if you purchased various mylar and or latex balloons, at a place that was not California Balloons By Roxy, we are unable to inflate them, due to store policy and product liability. 

  • In addition to this policy, if you need your products that were purchased at California Balloons By Roxy to be inflated for a later date that is not the date the product was purchased , please let an employee know and product must be kept in store, until pickup date. Once a product exits the store, it is now considered an outside product , to which we cannot take back to inflate in store.

~No exceptions, thank you~

California Balloons By Roxy does not handle orders or payments over the phone.

At California Balloons By Roxy the store, we do not take orders or payments over the phone.

  • If you would like to purchase a helium filled balloon or balloon bouquets please visit us in store, and we will be happy to help you place your order. :)
  • As for purchases of latex balloon bags, we take the time to offer a user friendly website, for purchases through our online store.